The agency’s legal work. The deadlines, documents and decisions in one place.

Every plan includes unlimited requests and requesters, the agency's portal address and branding, letter templates, deadline reminders and the audit trail. Seats are for staff: reviewers release, custodians search and upload.

Uploaded files kept is how long the files on a request stay on the portal once it is finished: the records staff upload and the documents a requester attaches alike. Files on a request that is still open are never deleted. Once a request is closed or withdrawn, its files are kept for the plan’s period from that day, or from their upload if that came later, and are then deleted, and the audit trail records it. The request itself, its letters, its messages and its history are kept. Keep your own copies of anything your agency’s retention schedule says to hold for longer.

Every plan includes unlimited meetings, meeting groups and agendas, the agency’s public meetings page with its permanent archive, agendas by email, packets, minutes and votes, and boards and commissions. Seats are for staff: clerks build and post the agendas, and department staff write and approve the items on them.

A meeting’s record is kept permanently on every plan: a posted agenda, its documents, the packet, the minutes and the votes are never deleted by the platform. An agency already using Records request adds Public meetings from its own admin page, on the Free plan, and keeps one set of accounts across both.

Every plan includes unlimited claims, the calendar of deadlines, the notices and proofs of service, the fillable claim form and the reports. Seats are for staff: the clerk’s office logs each claim and sends it on, and the attorney’s office checks it, writes the notices and the recommendation, and decides.

A claim’s file is kept permanently on every plan: the claim as logged, every notice served with its proof, the decision and the history are never deleted by the platform. An agency already using another product adds Government claims from its own admin page, on the Free plan, and keeps one set of accounts across all of them.

Every plan includes unlimited subpoenas, the clocks of every track, the letters from the agency’s own templates, the package as a zip and a print copy, and the reports. Seats are for staff: the custodians log each subpoena and gather the records, and the attorney’s office reviews it, approves the records and delivers them.

The platform deletes nothing of a subpoena’s file on any plan: the subpoena as served, the letters, the records as produced with their checksums and the history stay, for your agency to keep as its own retention schedule says. An agency already using another product adds Subpoenas from its own admin page, on the Free plan, and keeps one set of accounts across all of them.

Agency staff reset their passcode on their own agency’s portal.