Every request answered on time, and on the record.
Records request is Enclerk.com’s portal for the California Public Records Act. A request is received, dated, routed to the department that holds the records, answered and archived from one plain interface. It is built for small and mid-sized California agencies, and is set up in an afternoon.
What it does
A portal of your own
The public asks for records at your agency's own address, under your name, logo and colors. A requester signs in with a link sent by email and never sets a password.
The statutory calendar
Every request is stamped on receipt and its ten days counted from your own office hours and closed days. An extension is recorded with its reason and the new date.
A name on every request
Each request goes to a department, a custodian who searches for the records, and one reviewer who is responsible for it, with an order of who steps in when someone is away.
Letters and exemptions
Response letters start from templates, with forty-one exemption paragraphs and their citations ready to put in. A letter asks before it goes if anything in it is unfinished.
Redaction that holds
A reviewer marks a PDF in the browser. The copy that is released carries pictures of the marked pages, with nothing under the black, and the original is never touched.
The record of the record
The request, its messages, letters, exemptions and released files sit on one page in order, and the audit trail of every action exports per request.
See it working
A demonstration agency runs on this platform with made-up requests, letters and records. It carries a red strip saying it is a demonstration, and nothing in it is a real agency's record.
The demonstration site is being prepared. Ask for a walk through it with the quote form below.
Plans
Every plan includes unlimited requests and requesters, the agency's portal address and branding, letter templates, deadline reminders and the audit trail. Seats are for staff: reviewers release, custodians search and upload.
| Plan | Reviewer seats | Custodian seats | Per file | Per request | Uploaded files kept | How to start |
|---|---|---|---|---|---|---|
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Uploaded files kept is how long the files on a finished request stay on the portal. The request itself, its letters, its messages and its history are kept. An agency that already uses Public meetings adds Records request from its own admin page.
Start free
The setup takes an afternoon: your agency, how its pages look, its departments and its first staff. The site is a demonstration site until your agency's letter of authorization is approved.
Request a quote
For the Plus and Enterprise plans, or for both products together. A person replies; there is no follow-up sequence.